Crypto, explained
step by step.
Practical guides on networks, deposits, payments and keeping your wallet safe.
TransfersUSDT on TRC20, ERC20 or TON: Which Network Should You Use?
What the different USDT networks are, how to avoid sending a transfer to the wrong one and what a memo is on TON. Compare TRC20, ERC20 and TON by speed and minimums in TeleCard.
SecurityCrypto Wallet Security: PIN, Face ID and Protecting Your Account
How to keep a crypto wallet that signs in with Telegram safe: PIN and biometrics, account protection, checking the bot and links, common scams and what to do if something looks wrong.
DepositsCrypto Deposit Pending or Not Credited? What to Check and What to Do
What “pending” means for a crypto transfer, how many confirmations the network needs and how to find a transaction by its TXID. A step-by-step check and the details to give support.
Rates and limitsRate and Total: What You See Before You Pay with Crypto
What the TeleCard wallet shows before you confirm: the rate of your transaction, the amount to be debited, how long the quote is valid, cashback and the network fee for withdrawals. How to check the total before and after paying.
QR paymentsHow to Pay an SBP QR Code with Crypto When You Are in Russia
Cafés, taxis, markets and shops across Russia show an SBP QR code at checkout. Here is how to pay one from a crypto balance: the steps, what the rate looks like and what happens after you confirm.
SupportQR Payment Not Confirmed Yet? How to Check the Status and Get Help
What the stages of a QR payment mean, when you must not pay again, how to match a payment with the shop and what to tell support. A step-by-step guide for TeleCard.
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